Shipping policy

Shipping Policy

Last updated: May 6, 2026

Order Processing

At Lorvino, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that includes the shipping details and a tracking number. This allows you to stay informed about the status of your order and anticipate its delivery.

Domestic Shipping — United States

We offer various shipping options to cater to your needs. The following table outlines the estimated delivery times and shipping costs for domestic orders:

Shipping Method Cost Estimated Delivery Time
Standard/Free Free 3–7 business days
Expedited Calculated at checkout 2–4 business days
Express Calculated at checkout 1–3 business days

International Shipping

For international orders, please note that delivery times can range from 7–21 business days. Additionally, any customs or duties imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs agency for more information on potential fees and taxes.

Order Tracking

Once your order has shipped, you can track its status using the tracking number provided in your dispatch email. This allows you to monitor the progress of your order and anticipate its delivery.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during shipping, please contact us at support@lorvino.shop within 10 days of the expected delivery date. When reaching out, please include your order number and attach photos of the damaged items, if applicable. This will enable us to assist you promptly and efficiently.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at support@lorvino.shop. We are committed to providing you with exceptional customer service and look forward to assisting you.