Shipping policy
Shipping Policy
Last updated: May 6, 2026
Order Processing
At Lorvino, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that includes the shipping details and a tracking number. This allows you to stay informed about the status of your order and anticipate its delivery.
Domestic Shipping — United States
We offer various shipping options to cater to your needs. The following table outlines the estimated delivery times and shipping costs for domestic orders:
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 3–7 business days |
| Expedited | Calculated at checkout | 2–4 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
For international orders, please note that delivery times can range from 7–21 business days. Additionally, any customs or duties imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs agency for more information on potential fees and taxes.
Order Tracking
Once your order has shipped, you can track its status using the tracking number provided in your dispatch email. This allows you to monitor the progress of your order and anticipate its delivery.
Lost or Damaged Shipments
In the unlikely event that your order is lost or damaged during shipping, please contact us at support@lorvino.shop within 10 days of the expected delivery date. When reaching out, please include your order number and attach photos of the damaged items, if applicable. This will enable us to assist you promptly and efficiently.
Contact Us
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at support@lorvino.shop. We are committed to providing you with exceptional customer service and look forward to assisting you.